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Frequently Asked Questions

Who is my local dealer?

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Please Contact our Regional Manager .

List of Regional Manager

Where can I get a manual?

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Please visit Dealer Login.

If you do not have accounts, please contact service@okadaamerica.com.

Where can I purchase okada parts?

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Contact our parts specialist Locations

Where can I purchase your attachments?

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Please Contact our Regional Manager .

List of Regional Manager

Does okada america have a rebuild program?

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Yes- please contact service@okadaamerica.com

Where can I get my attachment repaired?

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Please Contact our Product Support Managers .

List of Product Support Managers

Who should I ask for technical questions?

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Please Contact our Product Support Managers .

List of Product Support Managers

How many tubes of chisel paste come in a case?

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CP14=20 and CPMax=24

What are TSWB, TSRC and TSS Series?

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  • The TSWB Series is at the top of it's class for a dual cylinder design. It is used on heavily reinforcecd concrete beams and columns with is concrtrated crushing teeth and rebar cutting blades.
  • The TSRC Series is at the top of it's class for a dual cylinder design. It is used to free beams of concrete casings and provide ample shear blade cutting coverage with its state-of-the -art round blade design. Prefered tool in the Japanese demolition market.
  • The TSS Series is ahead of its classs for a singel cylinder design, in operating weight and crushing force at 15% heavier and 30% higher respectively to our previous CUT series.

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What all is included in the price of your products?

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  • Breakers : Upper mounting bracket*, working tool and generic hydraulic hoses. Mounting pins and lubricators are additional.
  • Compactors : Upper mounting bracket* and generic hydraulic hoses. Mounting pins and backfill blades are additional.
  • Trommel Buckets : Upper mounting bracket* and generic hydraulic hoses. Mounting pins are additional.
  • Cutter-Crushers : Upper mounting bracket* and generic hydraulic hoses. Mounting pins are additional.

What are TSWB, TSRC and TSS Series?

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  • The TSWB Series is at the top of it's class for a dual cylinder design. It is used on heavily reinforcecd concrete beams and columns with is concrtrated crushing teeth and rebar cutting blades.
  • The TSRC Series is at the top of it's class for a dual cylinder design. It is used to free beams of concrete casings and provide ample shear blade cutting coverage with its state-of-the -art round blade design. Prefered tool in the Japanese demolition market.
  • The TSS Series is ahead of its classs for a singel cylinder design, in operating weight and crushing force at 15% heavier and 30% higher respectively to our previous CUT series.

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What does FR, HR and ARTS refer to?

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  • FR is free rotation or mechanical / knock-around movement
  • HR is hydraulic rotation that requires a second 2 way circuit
  • ARTS is Advanced Rotation Technology System that uses the primery 2 way circuit and is activated when the jaws are fully open.
    • ARTS rotator is powered by hydraulic power diverted from the jaw open circuit. Rotation is in one direction only.

Can I use my breaker under water? Need any kits?

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Q1. Can I use my breaker under water?

  • Yes, with recommended modifications and instructions.

Q2. Does Okada make under water kits?

  • No kit required, simply folllow our recommended modications and instructions.

Can I use a Trommel Bucket Under Water?

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No. Water and contaminates will damage the bearing.

Can I use a compactor to drive in dock pilings?

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Yes

Does a Trommel bucket turn both ways? How fast?

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Yes. However, please make sure to reverse the drum after it completely stops turning otherwise the hydraulic motor may have premature oil leakage.

How fast?

  • 15 rpm to 25 rpm. It can be adjusted by adjusting valve. Clockwise : Speed increase Counter-clockwise : Speed decrease. For more details, please refer to instructions manuals.

What kind of breaker tool do I use for my application?

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  • Moil point : The moil point tool is best for breaking concrete, bedrock and pavement.
  • Chisel : The chisel tool is ideal for trenching work, finishing slopes and specialty applications.
  • Blunt : The blunt tool provides excellent shattering effects in quarries.
  • Core moil point: These special tools have a core insert of extremely durable, wear resistant steel. Sharpening is unnecessary because the outer edge of the tool wears faster than the hardened core, which produces double the service life of standard working tools.

What is the N2 gas pressure for my breaker?

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Please refer to the operator’s manual of the specific model.

Can I hardsurface the Jaw and Teeth

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Yes, refer to the manual for instructions.

Warranty Procudure

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  1. How to make a warranty claim
    1. Please contact your Okada America Product Support Manager (PSM). Contact your PSM early on regarding any product issue. The PSM can recommend steps to help remedy problems and facilitate the warranty claim process. Email service@okadaamerica.com An RGA Number is required for ALL returns.
  2. Where do I submit my warranty claim?
    1. service@okadaamerica.com

What are the warranty details for the attachments?

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  • TOP
    • Okada America Inc warrants the Okada TOP Series Breaker (the “product”) for a period of thirty-six (36) months starting from the date of delivery to the original purchaser or forty-two (42) months from date of shipment from the Okada factory to distributor, whichever comes first. During this period, Okada America warrants the product to be free from defects in materials and factory workmanship when properly installed, serviced and operated under normal conditions, in accordance with Okada’s published installation and/or operating instructions. Warranty is void if non-genuine Okada parts have been used in assemblies, or any alterations not approved by Okada America are made. Wear components are not covered by this statement.
  • ORV Series
    • Okada America Inc warrants the Okada ORV Series Breaker (the “product”) for a period of twenty-four (24) months starting from the date of delivery to the original purchaser or thirty (30) months from date of shipment from the Okada factory to distributor, whichever comes first. During this period, Okada America warrants the product to be free from defects in materials and factory workmanship when properly installed, serviced and operated under normal conditions, in accordance with Okada’s published installation and/or operating instructions. Warranty is void if non-genuine Okada parts have been used in assemblies, or any alterations not approved by Okada America are made. Wear components are not covered by this statement
  • OAC Series
    • Okada America warrants the Okada Plate Compactor (the “product”) for a period of twelve (12) months starting from the date of delivery to the original purchaser or eighteen (18) months from date of shipment from the Okada factory to distributor, whichever comes first. During this period, Okada America warrants the product to be free from defects in materials and factory workmanship when properly installed, serviced and operated under normal conditions, in accordance with Okada’s published installation and/or operating instructions. Warranty is void if non-genuine Okada parts have been used in assemblies, or any alterations not approved by Okada America. Wear components are not covered by this statement.
  • Non Impact
    • Okada America Inc warrants the Okada Hydraulic Demolition and Recycling Non-Impact Series Products (the “product”) for a period of twelve (12) months starting from the date of delivery to the original purchaser or eighteen (18) months from date of shipment from the Okada factory to distributor, whichever comes first. During this period, Okada America warrants the product to be free from defects in materials and factory workmanship when properly installed, serviced and operated under normal conditions, in accordance with Okada’s published installation and/or operating instructions. Warranty is void if non-genuine Okada parts have been used in assemblies, or any alterations not approved by Okada America are made. Wear components are not covered by this statement.

What is your parts return policy?

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Parts may only be returned within one year of original purchase.

  • An RGA Number is required for ALL returns.
  • All returns are subject to a 15% restocking fee. (Special circumstances notwithstanding).
  • Customer is responsible for shipping charges to return parts. (Special circumstances not withstanding).